Dear Customers, Colleagues, and Friends,
U.S. Customs and Border Protection (CBP) has released a modernized ACE Secure Data Portal (ACE Portal) account application, effective April 1, 2026. This update introduces a new web-based application process intended to streamline account setup and improve communication with CBP.
This change primarily impacts companies that do not currently have ACE Portal access and are looking to establish a new account.
CSMS # 68228015 – New ACE Portal Account Application Now Available
On April 1, 2026, U.S. Customs and Border Protection (CBP) released a modernized ACE Secure Data Portal (ACE Portal) account application for the trade community. The new digital web form facilitates:
- Submission of information to CBP when applying for a new ACE Portal top account
- Requests to update Account Owner information
- Communication with CBP on the account setup process
The modernized tool also adds enhanced processing features for CBP personnel.
Below is an overview of the ACE Portal trade account application options. These options only apply to companies who do not have existing ACE Portal access.
| Importer Sub-Account | Exporter Sub-Account | Protest Filer Sub-Account | All Other Sub-Accounts | |
| New ACE Portal Top Account Applications | Importer Application | Exporter Application | Protest Filer Application | New ACE Portal Application |
*For companies who need to set up the Importer sub-account view for multiple Importer of Record numbers, use the legacy ACE Portal application form (PDF).
Going forward, applicants are strongly encouraged to use the applicable web-based ACE Portal application for faster processing by CBP. CBP will temporarily continue to accept the legacy PDF-based application during the initial roll out period for the new web-based application. The application is available on the legacy application webpage and can be submitted to ACE.Applications@cbp.dhs.gov. For more information on applying for an ACE Portal top account, review the Applying for an ACE Secure Data Portal Account webpage. For information on how to add one or more sub-accounts to an existing ACE Portal top account, review the Managing an ACE Secure Data Portal Account webpage.
Sincerely, Your friends at Krenz and Hannan International