June 16, 2026Customer Service Advisory: 06/16/26 – Rapidly Increasing Ocean Transport CostsHello Customers, Colleagues, and Friends, Ocean carriers serving the Asia-Europe trade lanes have announced significant […]
June 12, 2026Customer Service Advisory: 06/12/26 – Executive Order Signals Potential Changes to Importer of Record RequirementsHello Customers, Colleagues, and Friends, On June 3, 2026, the White House issued an Executive […]
May 27, 2026Customer Service Advisory: 05/27/26 – Section 122 Tariffs UpdateHello Customers, Colleagues, and Friends, We would like to provide an important update regarding the […]
May 7, 2026Customer Service Advisory: 05/07/26 – REMINDER: IEEPA Refund Filing Assistance & Next StepsDear Customers, Colleagues, and Friends, This is a reminder that IEEPA tariff refunds are not […]
May 4, 2026Customer Service Advisory: 05/04/26 – Emergency Update, Domestic Fuel SurchargesDear Customers, Colleagues, and Friends, Due to continued and rapid increases in domestic fuel costs, […]
April 22, 2026Customer Service Advisory: 04/22/26 – IEEPA REFUND FILING FEESDear Customers, Colleagues, and Friends, As developments continue regarding potential refunds of tariffs imposed under […]
April 13, 2026Customer Service Advisory: 04/13/26 – REMINDER-IEEPA Refund Preparation StepsDear Customers, Colleagues, and Friends, CBP is launching the CAPE refund portal (~April 20, 2026). […]
April 7, 2026Customer Service Advisory: 04/07/26 – Section 232 Update (CSMS#68253075)Dear Customers, Colleagues, and Friends, U.S. Customs and Border Protection (CBP) has issued updated guidance […]
April 6, 2026Customer Service Advisory: 04/06/26 – NEW ACE Portal Application ProcessDear Customers, Colleagues, and Friends, U.S. Customs and Border Protection (CBP) has released a modernized […]
April 2, 2026Customer Service Advisory: 04/02/26Dear Customers, Colleagues, and Friends, We want to provide an important update regarding the refund […]
April 1, 2026Customer Service Advisory: 04/01/26- Section 232 UpdateDear Customers, Colleagues, and Friends, We are writing to provide an important update regarding Section […]
March 26, 2026Customer Service Advisory: 03/26/26Dear Customers, Colleagues, and Friends, We are writing to provide a general update on current […]